Catalog
SFS 6 — Incident management and classification

DORA: Incident management and classification

Record, handle and classify ICT-related incidents and significant cyber threats using an accountable process. Cover incident handling workflows, ownership, tracking, prioritisation, root cause and classification criteria. Distinguish ordinary incidents, major ICT-related incidents and significant cyber threats. SFS 7 owns reporting deadlines, forms and recipients. DORA article references: 17, 18.